Support and
Problem Solving

Here at Benington Networks, we’re committed to helping you get and stay connected with our exceptional support service. To help you find what you’re looking for, below are our self-service Installation Guides, Frequently Asked Questions, and how to get in touch with Us should you still have a question.

Frequently Asked Questions

Where is my Wi-Fi password located?

Your Wi-Fi password is located on the bottom of your Air cube the password will be labeled WPA2: XXXXXXXXXX

Can I plug in a device that doesn’t have Wi-Fi?

Yes! There are two ports at the back of your airCube to plug other devices such as non-WiFi-enabled TVs and laptops into.

Where do I login to my broadband account to make a payment and see my account information?

To login to your account go to to make payments and see all your account information.

I’m connecting my Smart TV or TV Box to the internet at a site

We’re unable to help with the vast number of various TV devices, but our services provide a WiFi connection to any device (just as for example how you connect your mobile device), or in some cases the ability to physically connect a ethernet cable. Please, check your installation guides for your Smart TV / TV Box for further information.

Should you need further support,
please fill in the form below and we’ll be in touch.

Still Got Questions?

Give us a call and speak to our friendly team on: 01327 860 864

Free on site Survey

Contact us now and see how our reliable partnership service program can offer you both an additional income, and improve your park rating easily with great WiFi.